Question 1

Can I pay with my refund?

Accepted Answer

Yes! ProTax Online works with banks to help you pay our fees out of your refund, so you have no out-of-pocket costs upfront.

Question 2

What are the costs for your tax services?

Accepted Answer

We have pricing options to suit everyone's needs! Our basic tax preparation starts at just $99.00; add a state for only $49.00 more. Everyone gets Protection Plus; it is not an additional cost to you; it is our way of thanking you for trusting us with your tax return.

Question 3

Do you offer any discounts or special deals?

Accepted Answer

Yes, we frequently offer discounts and special deals, especially during tax season! Follow us on social media to stay updated. Plus, you can earn discounts by referring friends and family through our referral program. For every referral that results in a paid return, you will receive 10% off of next year's return fee, up to 100%! Your friend will also receive 10% off of their first return filed with us.

Question 4

Are there any additional fees for filing taxes online?

Accepted Answer

There are no hidden fees when you file your taxes online with Pro Tax Online. The price you we quote is the Final price. However, expedited processing may incur extra charges, which will be clearly outlined before you make a purchase.

Question 5

Is bank transfer an option for payment?

Accepted Answer

Absolutely! You can choose the bank transfer option at checkout and follow the instructions. Please note that processing may take a few business days, and the fee is $44.95. This is the bank's fee, and we do not charge any additional fees for using this service. If your refund from one return is not enough to cover the fees, you can split the fees between federal and state returns for a nominal additional bank fee.

Question 6

What payment methods do you accept?

Accepted Answer

Pro Tax Online accepts a variety of payment methods to make it convenient for our clients. We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we accept payments through Venmo and direct bank transfers.