Question 1

Can I pay with my refund?

Accepted Answer

Yes! ProTax Online works with banks to help you pay our fees out of your refund, so you have no out-of-pocket costs upfront.

Question 2

What are the costs for your tax services?

Accepted Answer

We have pricing options to suit everyone's needs! Our basic tax preparation starts at just $99.99. For more complex situations, we offer premium packages with extras like audit defense and identity theft restoration. Visit our pricing page for all the details!

Question 3

Do you offer any discounts or special deals?

Accepted Answer

Yes, we frequently offer discounts and special deals, especially during tax season! Sign up for our newsletter or follow us on social media to stay updated. Plus, you can earn discounts by referring friends and family through our referral program.

Question 4

Are there any additional fees for filing taxes online?

Accepted Answer

There are no hidden fees when you file your taxes online with Pro Tax Online. The price you see for each package is the final price. However, additional services such as audit defense or expedited processing may incur extra charges, which will be clearly outlined before you make a purchase.

Question 5

Is bank transfer an option for payment?

Accepted Answer

Absolutely! You can choose the bank transfer option at checkout and follow the instructions. Please note, it might take a few business days to process.

Question 6

What payment methods do you accept?

Accepted Answer

Pro Tax Online accepts a variety of payment methods to make it convenient for our clients. We accept major credit cards including Visa, MasterCard, American Express, and Discover. Additionally, we accept payments through PayPal and bank transfers. For more details, please visit our payment options page.